Date-stamp loading
Published date: 19 December 2016

Update on Examination of Tracker Mortgages

  • Most significant supervisory review undertaken in the context of Central Bank’s consumer protection mandate
  • Approximately 8,200 impacted accounts identified to date
  • Based on current progress we expect that relevant lenders will have identified and commenced engagement with impacted customers by mid-2017

The Central Bank works to ensure the fair treatment of consumers by financial services firms and has committed to providing updates on its Tracker Mortgage Examination. The Tracker Mortgage Examination is the most significant supervisory review that the Central Bank has undertaken in the context of our consumer protection mandate.

All lenders are progressing the Tracker Examination, however, each lender is at a different stage in the process (for example, due to the number of mortgage accounts, the nature of the systems and records they have maintained as well as the different issues which are arising during the review). To date, lenders have identified approximately 8,200 accounts