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Version status: In force | Document consolidation status: Updated to reflect all known changes
Version date: 1 October 2015 - onwards
Version 3 of 3

Regulation 10 Information to be provided before making an off-premises contract

(1) Before the consumer is bound by an off-premises contract, the trader -

(a) must give the consumer the information listed in Schedule 2 in a clear and comprehensible manner, and

(b) if a right to cancel exists, must give the consumer a cancellation form as set out in part B of Schedule 3.

(2) The information and any cancellation form must be given on paper or, if the consumer agrees, on another durable medium and must be legible.

(3) The information referred to in paragraphs (l), (m) and (n) of Schedule 2 may be provided by means of the model instructions on cancellation set out in part A of Schedule 3; and a trader who has supplied those instructions to the consumer, correctly filled in, is to be treated as having complied with paragraph (1) in respect of those paragraphs.

(4) If the trader has not complied with paragraph (1) in respect of paragraph (g), (h) or (m) of Schedule 2, the consumer is not to bear the charges or costs referred to in those paragraphs.