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Version status: In force | Document consolidation status: Updated to reflect all known changes
Version date: 13 June 2014 - onwards
Version 2 of 2

Regulation 12 Provision of copy or confirmation of off-premises contracts

(1) In the case of an off-premises contract, the trader must give the consumer -

(a) a copy of the signed contract, or

(b) confirmation of the contract.

(2) The confirmation must include all the information referred to in Schedule 2 unless the trader has already provided that information to the consumer on a durable medium prior to the conclusion of the off-premises contract.

(3) The copy or confirmation must be provided on paper or, if the consumer agrees, on another durable medium.

(4) The copy or confirmation must be provided within a reasonable time after the conclusion of the contract, but in any event -

(a) not later than the time of the delivery of any goods supplied under the contract, and

(b) before performance begins of any service supplied under the contract.