Regulation 12 Provision of copy or confirmation of off-premises contracts
(1) In the case of an off-premises contract, the trader must give the consumer -
(a) a copy of the signed contract, or
(b) confirmation of the contract.
(2) The confirmation must include all the information referred to in Schedule 2 unless the trader has already provided that information to the consumer on a durable medium prior to the conclusion of the off-premises contract.
(3) The copy or confirmation must be provided on paper or, if the consumer agrees, on another durable medium.
(4) The copy or confirmation must be provided within a reasonable time after the conclusion of the contract, but in any event -
(a) not later than the time of the delivery of any goods supplied under the contract, and
(b) before performance begins of any service supplied under the contract.