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Version status: In force | Document consolidation status: Updated to reflect all known changes
Version date: 13 June 2014 - onwards
Version 2 of 2

Regulation 15 Telephone calls to conclude a distance contract

If the trader makes a telephone call to the consumer with a view to concluding a distance contract, the trader must, at the beginning of the conversation with the consumer, disclose -

(a) the trader's identity,

(b) where applicable, the identity of the person on whose behalf the trader makes the call, and

(c) the commercial purpose of the call.