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Version date: 19 October 2011 - onwards
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Chapter 7 Rebates and claims processing (effective from 1 January 2012)

Clarification of scope

Consumer Credit, Payment Services, Electronic Money and Health Insurance

a) Where regulated entities are providing credit under credit agreements which fall within the scope of the European Communities (Consumer Credit Agreements) Regulations 2010 (S.I. No. 281 of 2010), the Provisions in this Chapter do not apply.

b) Where regulated entities are providing payment services and/or issuing electronic money, the Provisions in this Chapter do not apply.

c) Where a method of direct settlement is used by health insurers, Provisions 7.6 to 7.21 do not apply.

Premium rebates

7.1 A regulated entity must issue a premium rebate to a consumer within five business days of the rebate becoming due where the value of the premium rebate is more than €10.

a) Where the regulated entity is an insurance undertaking, the premium rebate becomes due as soon as the insurance undertaking becomes aware of the circumstances giving rise to the premium rebate.

b) Where the regulated en

Comparing proposed amendment...