138. In line with the priorities set out in the EBA FinTech Roadmap, the EBA has conducted an analysis of the current impact of FinTech on incumbent credit institutions’ business models, aiming to enhance knowledge sharing among regulators, supervisors and other stakeholders. It focuses on the current landscape, observed trends and the main FinTech-related factors affecting the business models of incumbents, without envisaging or intending to model scenarios for potential future development. The report is based on facts and observations collected by the EBA through its engagement with the supervisory community and the industry, within the broader activities of the EBA FinTech Knowledge Hub.
139. In general, incumbent institutions are keen to embrace new and emerging technologies in their operations and activities, without necessarily involving other FinTech firms, as they are capable themselves of developing new products and services. The use of new technologies to improve customer e
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