14. Effective and efficient means for cooperation and information exchange should be in place to support the cooperation and information exchange under these guidelines both in the domestic and cross-border context. Such means should ensure confidential information is exchanged through secure channels.
15. The information should be provided in writing, regardless of its format, be it paper, electronic communication or any other format. Information exchanges or requests for cooperation should include a clear identification of the institution or branch concerned including the Legal Entity Identifier code (LEI) [LEI means a unique alphanumeric reference code based on the ISO 17442 standard assigned to a legal entity.] where available (for a branch: the LEI of the parent).
16. Where deemed necessary, as in case of urgency or emergency, the information should be requested, or provided on own initiative, verbally, by telephone or during a meeting between the relevant supervisors. Such a verb
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