On 2 December 2024, the Financial Services and Markets Act 2000 (Ombudsman Scheme) (Fees) Regulations 2024 were made and published on legislation.gov.uk, along with an explanatory memorandum.
The Regulations, which allow the Financial Ombudsman Service (FOS) to charge case fees to claims management companies and legal professionals bringing cases to the FOS on behalf of consumer complainants, came into force on 3 December 2024.