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European Communities (Electronic Communications Networks and Services)(Universal Service and Users' Rights) Regulations, 2003 [S.I. No. 308 of 2003]Introductory TextRegulation 1 Citation and commencementRegulation 2 InterpretationRegulation 3 Provision of access at a fixed locationRegulation 4 Directory inquiry services and directoriesRegulation 5 Public pay telephonesRegulation 6 Specific measures for disabled usersRegulation 7 Designation of undertakingsRegulation 8 Affordability of tariffsRegulation 9 Control of expenditureRegulation 10 Quality of service of designated undertakingsRegulation 11 Costing of universal service obligationsRegulation 12 Financing of universal service obligationsRegulation 13 Continuation of existing obligationsRegulation 14 Regulatory controls on retail marketsRegulation 15 Regulatory controls on the minimum set of leased lineRegulation 16 Carrier selection and carrier pre-selectionRegulation 17 ContractsRegulation 18 Transparency and publication of information and quality of serviceRegulation 19 Integrity of the networkRegulation 20 Interoperability of consumer digital television equipmentRegulation 21 Operator assistance and directory inquiry servicesRegulation 22 Single European emergency call numberRegulation 23 European telephone access codesRegulation 24 Non-geographic numbersRegulation 25 Provision of additional facilitiesRegulation 26 Number portabilityRegulation 27 Consultation with interested partiesRegulation 28 Dispute resolutionRegulation 29 Notification, monitoring and review proceduresRegulation 30 Notices regarding imposition of obligationsRegulation 31 DirectionsRegulation 32 Enforcement Compliance with obligationsRegulation 33 Enforcement by the Director of Consumer AffairsRegulation 34 Service of directions and notificationsRegulation 35 Offence not to comply with requirement of Director of Consumer AffairsRegulation 36 Prosecution of offences under these RegulationsRegulation 37 Offences committed under these Regulations by bodies corporateSchedule 1 Description of Facilities and Services Referred to in Regulations 9 and 25Schedule 1, Part A: Facilities and services referred to in Regulation 9Schedule 1, Part B: Facilities referred to in Regulation 25Schedule 2 Calculating the net cost, if any, of Universal Service Obligations and Establishing any Recovery or Sharing Mechnism in Accordance With Articles 12 and 13 of the Universal Service DirectiveSchedule 2, Part A: Calculation of net costSchedule 2, Part B: Recovery of any net costs of universal service obligationsSchedule 3 Conditions for the Minimum Set of Leased Lines Referred to in Regulation 15Schedule 4 Information to be Published in Accordance With Regulation 18Given underExplanatory Note
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Version status: Revoked | Document consolidation status: Updated to reflect all known changes
Version date: 1 July 2011 - onwards
Version 5 of 5

Regulation 21 Operator assistance and directory inquiry services

Revoked from 1 July 2011

[deleted]

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