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European Communities (Electronic Communications Networks and Services) (Universal Service and Users' Rights) Regulations, 2011 [S.I. No. 337 of 2011]Introductory TextRegulation 1 Citation.Regulation 2 Interpretation.Regulation 3 Provision of access at a fixed location and provision of telephone services.Regulation 4 Directory enquiry services and directories.Regulation 5 Public pay telephones and other public voice telephony access points.Regulation 6 Measures for disabled end-users.Regulation 7 Designation of undertakings.Regulation 8 Affordability of tariffs.Regulation 9 Control of expenditure.Regulation 10 Quality of service of designated undertakings.Regulation 11 Costing of universal service obligations.Regulation 12 Financing of universal service obligations.Regulation 13 Regulatory controls on retail markets.Regulation 14 Contracts.Regulation 15 Transparency and publication of information and quality of service.Regulation 16 Availability of services.Regulation 17 Ensuring equivalence in access and choice for disabled end-users.Regulation 18 Interoperability of consumer digital television equipment.Regulation 19 Telephone directory enquiry services.Regulation 20 Single European emergency call number.Regulation 21 European telephone access codes.Regulation 22 Harmonised numbers for harmonised services of social value.Regulation 23 Access to numbers and services.Regulation 24 Provision of additional facilities.Regulation 25 Facilitating change of service provider.Regulation 26 Consultation with interested parties.Regulation 27 Dispute resolution.Regulation 28 Notification, monitoring and review procedures.Regulation 29 Notices regarding imposition of obligations.Regulation 30 Directions.Regulation 31 Enforcement - compliance with obligations.Regulation 32 Enforcement by National Consumer Agency.Regulation 33 Service of determinations, directions and notifications.Regulation 34 Offence not to comply with requirement of National Consumer Agency.Regulation 35 Prosecution of offences.Regulation 36 Offences committed by bodies corporate.Regulation 37 Penalties.Regulation 38 Transitional arrangements.Regulation 39 Revocations.Schedule 1 Description of Facilities and Services Referred to in Regulations 9 and 24Schedule 1, Part A Facilities and services referred to in Regulation 9Schedule 1, Part B Facilities referred to in Regulation 24Schedule 2 Calculating the Net Cost, if any, of Universal Service Obligations and Establishing any Recovery or Sharing Mechanism in Accordance With Articles 12 and 13 of the Universal Service Directive (Transposed by Regulations 11 and 12 of the Universal Service Regulations)Schedule 2, Part A Calculation of net costSchedule 2, Part B Recovery of any net costs of universal service obligationsSchedule 3 Information to be Published in Accordance with Regulation 15Given underExplanatory Note
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Version status: Revoked | Document consolidation status: Updated to reflect all known changes
Version date: 9 June 2023 - onwards
Version 2 of 2

Regulation 27 Dispute resolution.

Revoked from 9 June 2023

[deleted]

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