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Directive 2002/92/EC - Insurance Mediation Directive (IMD)RecitalsChapter I Scope and definitions (arts. 1-2)Article 1 ScopeArticle 2 DefinitionsChapter II Registration Requirements (arts. 3-11)Article 3 RegistrationArticle 4 Professional requirementsArticle 5 Retention of acquired rightsArticle 6 Notification of establishment and services in other Member StatesArticle 7 Competent authoritiesArticle 8 SanctionsArticle 9 Exchange of information between Member StatesArticle 10 ComplaintsArticle 11 Out-of-court redressChapter III Information Requirements for intermediary (arts. 12-13)Article 12 Information provided by the insurance intermediaryArticle 13 Information conditionsChapter IIIA Additional customer protection requirements in relation to insurance-based investment products (arts. 13a-13e)Article 13a ScopeArticle 13b Prevention of conflicts of interestArticle 13c Conflicts of interestsArticle 13d General principles and information to customersArticle 13e Exercise of the delegationChapter IV Final provisions (arts. 14-18)Article 14 Right to apply to the courtsArticle 15 RepealArticle 16 TranspositionArticle 17 Entry into forceArticle 18 AddresseesDone at
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Chapter II Registration Requirements (arts. 3-11)

Article 3 Registration
Article 4 Professional requirements
Article 5 Retention of acquired rights
Article 6 Notification of establishment and services in other Member States
Article 7 Competent authorities
Article 8 Sanctions
Article 9 Exchange of information between Member States
Article 10 Complaints
Article 11 Out-of-court redress
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