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Version status: Repealed | Document consolidation status: Updated to reflect all known changes
Version date: 1 December 2001 - onwards
  Version 5 of 5    

84. Investigation of complaints: supplementary provisions.

Repealed from 1 December 2001

(1) [deleted]

(2) Determinations of complaints under recognised schemes shall be made by reference to what is, in the adjudicator's opinion, fair in all the circumstances of the case and any direction given to a building society or connected undertaking by an adjudicator may (if the complainant accepts the determination) require it or the complainant not to exercise or require the performance of any of the contractual or other obligations or rights subsisting between them.

(3) Subject to subsections (4) and (5) below, a determination of the adjudicator under a recognised scheme which is, by virtue of the complainant's acceptance of it, binding on the building society or connected undertaking shall be final and conclusive and shall not be questioned in any court of law.

(4) Subsection (3) above does not apply where a society or connected undertaking is authorised by the scheme to relieve itself of its obligation to take the steps it is directed to take or pay the compensation award

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