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Redress and compensation payments now largely complete with €647 million paid out by lenders at end-December, an increase of €67 million since end-August
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Number of affected customers stood at 39,800 at end-December, an increase of 1,400 since end-August 2018
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97 per cent of verified affected customers have received their redress and compensation at end December 2018
The Central Bank has published the penultimate update on the Tracker Mortgage Examination, showing that, at end-2018, lenders had paid out €647 million to customers affected by their failings. This is an increase of €67 million since end-August. The update also showed that an additional 1,400 affected customers have been included by lenders for redress and compensation since end-August. This brings the total number of affected accounts at end-2018 to 39,800. 97 per cent of affected customer accounts already identified and verified have now received offers of redress and compensation. The supervisory phases of
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