1. ENISA shall support operational cooperation among Member States, Union institutions, bodies, offices and agencies, and between stakeholders.

2. ENISA shall cooperate at the operational level and establish synergies with Union institutions, bodies, offices and agencies, including the CERT-EU, with the services dealing with cybercrime and with supervisory authorities dealing with the protection of privacy and personal data, with a view to addressing issues of common concern, including by means of:

(a) the exchange of know-how and best practices;

(b) the provision of advice and issuing of guidelines on relevant matters related to cybersecurity;

(c) the establishment of practical arrangements for the execution of specific tasks, after consulting the Commission.

3. ENISA shall provide the secretariat of the CSIRTs network pursuant to Article 12(2) of Directive (EU) 2016/1148, and in that capacity shall actively support the information sharing and the cooperation among its members.

4. ENISA shall support Member States with respect to operational cooperation within the CSIRTs network by:

(a) advising on how to improve their capabilities to prevent, detect and respond to incidents and, at the request of one or more Member States, providing advice in relation to a specific cyber threat;