Powers exercised by the Financial Ombudsman Service Limited

A. The Financial Ombudsman Service Limited makes and amends the Voluntary Jurisdiction rules and guidance, and fixes and varies the standard terms for Voluntary Jurisdiction participants as set out in Annexes A and C to this instrument, in the exercise of the following powers and related provisions in the Financial Services and Markets Act 2000 (“the Act”):

(1) section 227 (Voluntary jurisdiction);

(2) paragraph 8 (Information, advice and guidance) of Schedule 17;

(3) paragraph 18 (Terms of reference to the scheme) of Schedule 17; and

(4) paragraph 20 (Voluntary jurisdiction rules: procedure) of Schedule 17.

B. The making and amendment of the Voluntary Jurisdiction rules and guidance and the fixing and varying of the standard terms for Voluntary Jurisdiction participants by the Financial Ombudsman Service Limited is subject to the approval of the Financial Conduct Authority. Powers exercised by the Financial Conduct Authority

C. The Financial Conduct Authority (“FCA”) makes this instrument (other than Part 2 of Annex C, which is made by the Financial Ombudsman Service Limited and not by the FCA) in the exercise of the following powers and related provisions in or under: