Article 13 Remedies for lack of conformity
1. In the event of a lack of conformity, the consumer shall be entitled to have the goods brought into conformity or to receive a proportionate reduction in the price, or to terminate the contract, under the conditions set out in this Article.
2. In order to have the goods brought into conformity, the consumer may choose between repair and replacement, unless the remedy chosen would be impossible or, compared to the other remedy, would impose costs on the seller that would be disproportionate, taking into account all circumstances, including:
(a) the value the goods would have if there were no lack of conformity;
(b) the significance of the lack of conformity; and
(c) whether the alternative remedy could be provided without significant inconvenience to the consumer.
2a. Before the seller provides the remedy to bring the goods into conformity, the seller shall inform the consumer about the consumer's right to choose between repair and replacement, as well as about the possible extension of the liability period, provided for in Article 10(2a).