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Version status: Entered into force | Document consolidation status: No known changes
Version date: 16 January 2023 - 16 January 2025
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Article 28 General principles

1. Financial entities shall manage ICT third-party risk as an integral component of ICT risk within their ICT risk management framework as referred to in Article 6(1), and in accordance with the following principles:

(a) financial entities that have in place contractual arrangements for the use of ICT services to run their business operations shall, at all times, remain fully responsible for compliance with, and the discharge of, all obligations under this Regulation and applicable financial services law;

(b) financial entities' management of ICT third-party risk shall be implemented in light of the principle of proportionality, taking into account:

(i) the nature, scale, complexity and importance of ICT-related dependencies,

(ii) the risks arising from contractual arrangements on the use of ICT services concluded with ICT third-party service providers, taking into account the criticality or importance of the respective service, process or function, and the potential impact on the cont

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