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Version date: 15 January 2024 - onwards
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188 Direct disclosures of information: restrictions on civil liability

(1) The protections set out in subsection (2) apply in relation to a disclosure made by a person ("A") to another person ("B") if -

(a) A is carrying on business in circumstances where subsection (3) applies,

(b) B is also carrying on business in circumstances where that subsection applies,

(c) the information relates to a person who is a customer or former customer of A ("the customer"),

(d) either the request condition or the warning condition is met,

(e) A is satisfied that the disclosure of the information will or may assist B in carrying out relevant actions of B, and

(f) the disclosure is not a privileged disclosure.

(2) The protections are that, subject to subsection (11), the disclosure does not -

(a) give rise to a breach of any obligation of confidence owed by A, or

(b) give rise to any civil liability, on the part of A, to the person to whom the disclosed information relates.

(3) This subsection applies -

(a) where the business carried on is business in the regulated sector,

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