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Published date: 7 December 2023

CP23/29*** - Access to cash (updated 29 February 2024)

Closed
8 February 2024

View this consultation in the FCA tracker table

We set out our proposals for how we support access to cash in an increasingly digital world. Find out more and respond to our consultation paper.


CP23/29***

Why we are consulting

We are proposing a new regulatory regime, which would require banks and building societies designated by the Government to assess and fill gaps, or potential gaps, in cash access provision that significantly impact consumers and businesses.  

We are proposing this because Parliament tasked us with 'seeking to ensure reasonable provision' of cash deposit and withdrawal services for personal and business current accounts across the UK. This includes access to both notes and coins, and access that is free of charge for consumers with personal current accounts. 

Who this is for

This consultation applies to:   

  • Firms which provide current accounts to personal or business customers and anticipate being designated by the Treasury under Part 8B of the Financi