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Published date: 5 September 2024

PSR’s Annual Report reflects on an important year of delivery

Today, the Payment Systems Regulator’s (PSR) 2023/24 Annual Report and Accounts has been published, looking back on a year of delivery that will see numerous benefits for everyone who uses payment systems. 

Payments have continued to play a vital role in the UK economy and in the coming years will see further developments and innovation to support the ever-changing needs of users, while keeping pace with global advances. 

This past year has been one of the PSR’s most intensive delivery periods against its strategy and the regulator has continued to its priority action areas.

David Geale, Managing Director of the PSR said:

“Over the past year, we have improved payments for UK consumers and businesses through our focused efforts and strengthened engagement with stakeholders, addressing key areas such as APP fraud and open banking. 

As an organisation, we have continued to bring in new people to support us as our work and remit broadens, particularly in our supervision and compli