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Version status: In force | Document consolidation status: Updated to reflect all known changes
Version date: 1 January 2018 - onwards
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72. Ombudsman's report to include information about complaints.

(1) Section 57BS of the Central Bank Act 1942 is amended by inserting the following after subsection (3):

"(4) If the Financial Services and Pensions Ombudsman thinks that it would be in the public interest to do so, a report under subsection (1) may, in accordance with regulations made under section 57BF, include in respect of every regulated financial service provider falling within subsection (5) the information specified in subsection (6).

(5) A regulated financial service provider falls within this subsection if, in the preceding financial year, at least 3 complaints relating to the regulated financial service provider which have been made to the Financial Services and Pensions Ombudsman have been found by that Ombudsman to be substantiated or partly substantiated.

(6) The information referred to in subsection (4) is -

(a) the name of the regulated financial service provider, including any trading name (if different),

(b) where applicable, the identity of any group of which the

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