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| Recitals |
| Chapter I Subject matter, scope and definitions (arts. 1-2) |
Entered into force | Article 1 Subject matter and scope |
Entered into force | Article 2 Definitions |
| Chapter II Comparability of fees connected with payment accounts (arts. 3-8) |
ApplicableEntered into force | Article 3 List of the most representative services linked to a payment account and subject to a fee at national level and standardised terminology |
Entered into force | Article 4 Fee information document and glossary |
Entered into force | Article 5 Statement of fees |
Entered into force | Article 6 Information for consumers |
Entered into force | Article 7 Comparison websites |
Entered into force | Article 8 Payment accounts packaged with another product or service |
| Chapter III Switching (arts. 9-14) |
Entered into force | Article 9 Provision of the switching service |
Entered into force | Article 10 The switching service |
Entered into force | Article 11 Facilitation of cross-border account-opening for consumers |
Entered into force | Article 12 Fees connected with the switching service |
Entered into force | Article 13 Financial loss for consumers |
Entered into force | Article 14 Information about the switching service |
| Chapter IV Access to payment accounts (arts. 15-20) |
Entered into force | Article 15 Non-discrimination |
Entered into force | Article 16 Right of access to a payment account with basic features |
Entered into force | Article 17 Characteristics of a payment account with basic features |
Entered into force | Article 18 Associated fees |
Entered into force | Article 19 Framework contracts and termination |
Entered into force | Article 20 General information on payment accounts with basic features |
| Chapter V Competent authorities and alternative dispute resolution (arts. 21-25) |
Entered into force | Article 21 Competent authorities |
Entered into force | Article 22 Obligation to cooperate |
Entered into force | Article 23 Settlement of disagreements between competent authorities of different Member States |
Entered into force | Article 24 Alternative dispute resolution |
Entered into force | Article 25 Mechanism in the event of refusal of a payment account for which a fee is charged |
| Chapter VI Sanctions (art. 26) |
Entered into force | Article 26 Sanctions |
| Chapter VII Final provisions (arts. 27-31) |
Entered into force | Article 27 Evaluation |
Entered into force | Article 28 Review |
Entered into force | Article 29 Transposition |
Entered into force | Article 30 Entry into force |
Entered into force | Article 31 Addressees |
| Done at |