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Version status: Entered into force | Document consolidation status: No known changes
Version date: 17 September 2014 - onwards
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Article 10 The switching service

1. Member States shall ensure that the switching service is initiated by the receiving payment service provider at the request of the consumer. The switching service shall at least comply with paragraphs 2 to 6.

Member States may establish or maintain measures alternative to those referred to in paragraphs 2 to 6, provided that:

(a) it is clearly in the interest of the consumer;

(b) there is no additional burden for the consumer; and

(c) the switching is completed within, as a maximum, the same overall time-frame as that indicated in paragraphs 2 to 6.

2. The receiving payment service provider shall perform the switching service upon receipt of the authorisation from the consumer. In the case of two or more holders of the account, authorisation shall be obtained from each of them.

The authorisation shall be drawn up in an official language of the Member State where the switching service is being initiated or in any other language agreed between the parties.

The authorisation shall allo

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