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Regulation (EU) 2018/1724 of the European Parliament and of the Council of 2 October 2018 establishing a single digital gateway to provide access to information, to procedures and to assistance and problem-solving services and amending Regulation (EU) No 1024/2012 (Assimilated Law)RecitalsChapter I General provisions (arts. 1-3)Article 1 Subject matterArticle 2 Establishment of the single digital gatewayArticle 3 DefinitionsChapter II Gateway services (arts. 4-8)Article 4 Access to informationArticle 5 Access to information not included in Annex IArticle 7 Access to assistance and problem-solving servicesArticle 8 Quality requirements related to web accessibilityChapter III Quality requirements (arts. 9-17)Section 1 Quality requirements related to information on rights, obligations and rules, on procedures and on assistance and problem-solving services (arts. 9-12)Article 9 Quality of information on rights, obligations and rulesArticle 10 Quality of information on proceduresArticle 11 Quality of information on assistance and problem-solving servicesArticle 12 Translation of informationSection 2 Requirements related to online procedures (arts. 13-15)Article 14 Technical system for the cross-border automated exchange of evidence and application of the 'once-only' principleSection 3 Quality requirements related to assistance and problem-solving services (art. 16)Article 16 Quality requirements related to assistance and problem-solving servicesSection 4 Quality monitoring (art. 17)Article 17 Quality monitoringChapter IV Technical solutions (arts. 18-21)Article 18 Common user interfaceArticle 19 Repository for linksArticle 20 Common assistance service finderArticle 21 Responsibilities for the ICT applications supporting the gatewayChapter V Promotion (arts. 22-23)Article 22 Name, logo and quality labelArticle 23 PromotionChapter VI Collection of user feedback and statistics (arts. 24-27)Article 24 User statisticsArticle 25 User feedback on the services of the gatewayArticle 26 Reporting on the functioning of the internal marketArticle 27 Online summary overviewsChapter VII Governance of the gateway (arts. 28-31)Article 28 National coordinatorsArticle 29 Coordination groupArticle 30 Tasks of the gateway coordination groupArticle 31 Annual work programmeChapter VIII Final provisions (arts. 32-39)Article 32 CostsArticle 33 Protection of personal dataArticle 34 Cooperation with other information and assistance networksArticle 35 Internal Market Information SystemArticle 36 Reporting and reviewArticle 37 Committee procedureArticle 38 Amendment to Regulation (EU) No 1024/2012Article 39 Entry into forceAnnex I List of areas of information relevant for citizens and business exercising their internal market rights referred to in point (a) of Article 2(2)Annex III List of the assistance and problem-solving services referred to in point (c) of Article 2(2)Done at
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Version status: | Document consolidation status: Assimilated law updated to reflect all known changes
This version from: 31 December 2020

Done at

This Regulation shall be binding in its entirety and directly applicable in all Member States.

Done at Strasbourg, 2 October 2018.

For the European Parliament

The President

A. TAJANI

For the Council

The President

J. BOGNER-STRAUSS

 

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