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Version status: Published
Version date: 28 June 2023 - onwards
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Article 5 Exceptions to the principle of mandatory acceptance of euro banknotes and coins

1. By way of derogation from Article 4(2), a payee shall be entitled to refuse euro banknotes and coins in any of the following cases:

(a) where a refusal is made in good faith and where such refusal is based on legitimate and temporary grounds in line with the principle of proportionality in view of concrete circumstances beyond the control of the payee;

(b) where, prior to the payment, the payee has agreed with the payer on a different means of payment.

For the purposes of point (a), the burden of proof to establish that such legitimate and temporary grounds existed in a particular case and that the refusal was proportionate shall be on the payee.

2. For the purposes of the application of paragraph 1, such legitimate grounds may include:

i. Regarding high denomination banknotes, if the value of the banknote tendered is manifestly disproportionate compared to the value of the amount to be settled.

ii. In exceptional cases, if the enterprise has no change available at the moment where

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