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Version status: Published
Version date: 4 July 2023 - onwards

Article 4 Investigation of complaints

While assessing the extent appropriate to which a complaint should be investigated in each case the supervisory authority shall take into account all relevant circumstances, including all of the following:

(a) the expediency of delivering an effective and timely remedy to the complainant;

(b) the gravity of the alleged infringement;

(c) the systemic or repetitive nature of the alleged infringement.