1.1 For cooperation and information exchange purposes, the ESAs and competent authorities should communicate in English, unless agreed otherwise.
1.2 The ESAs and competent authorities should make available the information referred to in these Guidelines by electronic means, unless agreed otherwise.
1.3 The ESAs and competent authorities should establish single points of contact in the form of a dedicated institutional/functional email address for information exchanges between the ESAs and competent authorities.
1.4 The single point of contact should only be used for exchanging non-confidential information. The ESAs and competent authorities may agree on a bilateral and/or multilateral basis on any applicable requirements concerning the secure transmission of information via the single point of contact (e.g. a requirement on electronic signatures of authorised persons).
1.5 The information on the contact points should be made available to the competent authorities by the ESAs. The comp
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