We set out the final rules for our access to cash regime. The new rules come into force on 18 September 2024.
What we are changing
Our new regulatory regime requires banks and building societies designated by the Government to assess and fill gaps, or potential gaps, in cash access provision that significantly impact consumers and businesses.
We’re introducing these changes because Parliament gave us a new remit and powers to ‘seek to ensure reasonable provision' of cash deposit and withdrawal services for personal and business current accounts across the UK. This includes access:
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to both notes and coins
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that is free of charge for consumers with personal current accounts
In December 2023, we consulted on establishing an access to cash regulatory regime. We have considered all feedback carefully in finalising our rules and guidance.
Who this is for
This Policy Statement is relevant to:
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firms and coordination bodies designated by the Treasury under Part