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Directive 2005/29/EC - Unfair Commercial Practices DirectiveRecitalsChapter 1 General provisions (arts. 1-4)Article 1 PurposeArticle 2 DefinitionsArticle 3 ScopeArticle 4 Internal marketChapter 2 Unfair commercial practices (arts. 5-9)Article 5 Prohibition of unfair commercial practicesSection 1 Misleading commercial practices (arts. 6-7)Article 6 Misleading actionsArticle 7 Misleading omissionsSection 2 Aggressive commercial practices (arts. 8-9)Article 8 Aggressive commercial practicesArticle 9 Use of harassment, coercion and undue influenceChapter 3 Codes of conduc (art. 10)Article 10 Codes of conductChapter 4 Final provisions (arts. 11-21)Article 11 EnforcementArticle 11a RedressArticle 12 Courts and administrative authorities: substantiation of claimsArticle 13 PenaltiesArticle 14 Amendments to Directive 84/450/EECArticle 15 Amendments to Directives 97/7/EC and 2002/65/ECArticle 16 Amendments to Directive 98/27/EC and Regulation (EC) No 2006/2004Article 17 InformationArticle 18 ReviewArticle 19 TranspositionArticle 20 Entry into forceArticle 21 AddresseesAnnex I Commercial practices which are in all circumstances considered unfairAnnex II Community law provisions setting out rules for advertising and commercial communicationDone at
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Chapter 4 Final provisions (arts. 11-21)

Article 11 Enforcement
Article 11a Redress
Article 12 Courts and administrative authorities: substantiation of claims
Article 13 Penalties
Article 14 Amendments to Directive 84/450/EEC
Article 15 Amendments to Directives 97/7/EC and 2002/65/EC
Article 16 Amendments to Directive 98/27/EC and Regulation (EC) No 2006/2004
Article 17 Information
Article 18 Review
Article 19 Transposition
Article 20 Entry into force
Article 21 Addressees
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