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Version status: Amended | Document consolidation status: Updated to reflect all known changes
Version date: 26 March 2024 - onwards
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Annex I Commercial practices which are in all circumstances considered unfair

Misleading commercial practices

1. Claiming to be a signatory to a code of conduct when the trader is not.

2. Displaying a trust mark, quality mark or equivalent without having obtained the necessary authorisation.

2a. Displaying a sustainability label that is not based on a certification scheme or not established by public authorities.

3. Claiming that a code of conduct has an endorsement from a public or other body which it does not have.

4. Claiming that a trader (including his commercial practices) or a product has been approved, endorsed or authorised by a public or private body when he/it has not or making such a claim without complying with the terms of the approval, endorsement or authorisation.

4a. 'Making a generic environmental claim for which the trader is not able to demonstrate recognised excellent environmental performance relevant to the claim.

4b. Making an environmental claim about the entire product or the trader's entire business when it concerns only a certain aspe

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