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Chapter III Information and cooperation (arts. 13-17)

Comparing proposed amendment...
Entered into force
Article 13 Consumer information by traders
Entered into force
Article 14 Assistance for consumers
Entered into force
Article 15 General information
Entered into force
Article 16 Cooperation and exchanges of experience between ADR entities
Entered into force
Article 17 Cooperation between ADR entities and national authorities enforcing Union legal acts on consumer protection