Article 19 Information to be notified to competent authorities by dispute resolution entities
1. Member States shall ensure that dispute resolution entities established on their territories, which intend to qualify as ADR entities under this Directive and be listed in accordance with Article 20(2), notify to the competent authority the following:
(a) their name, contact details and website address;
(b) information on their structure and funding, including information on the natural persons in charge of dispute resolution, their remuneration, term of office and by whom they are employed;
(c) their procedural rules;
(d) their fees, if applicable;
(e) the average length of the dispute resolution procedures;
(f) the language or languages in which complaints can be submitted and the dispute resolution procedure conducted;
(g) a statement on the types of disputes covered by the dispute resolution procedure;
(h) the grounds on which the dispute resolution entity may refuse to deal with a given dispute in accordance with Article 5(4);