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Version date: 1 September 2011 - onwards
    Version 1 of 1    

2.2 Compliance with this Code (effective from 1 December 2011)

Regulated firms shall ensure that persons exercising any of the relevant functions on behalf of the regulated firm comply with the Standards set out in Part 1 of this Code.

Where a regulated firm takes full responsibility for the activities of tied agents or others, the regulated firm is required to monitor the compliance with this Code of those tied agents or others.

2.2.1 Internet

Regulated firms providing services over the internet must ensure that the process for the selection of products and any advice provided are approved and signed off by a person who is a qualified person or grandfathered person for the services provided.

2.2.2 Prescribed script function

The regulated firm must ensure that, where a person acting on its behalf in carrying out any of the relevant functions operates within a narrow and rigid set of criteria and according to a prescribed script and routine, the following conditions are met:

a) The criteria, script and routine are devised by a person who is a quali

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