(1) A public body shall cause to be prepared and published and to be made available in accordance with subsection (7) a reference book containing -
(a) a general description of its structure and organisation, functions, powers and duties, any services it provides for the public and the procedures by which any such services may be availed of by the public,
(b) a general description of the classes of records held by it, giving such particulars as are reasonably necessary to facilitate the exercise of the right of access,
(c) a general description of the matters referred to in paragraphs (a) and (b) of section 16(1),
(d) the arrangements made by the body -
(i) to enable a person to obtain access to records held by the body,
(ii) to enable an individual to apply for the amendment of any such records that relate to personal information in respect of the individual, and
(iii) to enable a person to whom section 18(1) applies to obtain the information specified therein,
(e) the names and