Version status: In force | Document consolidation status: Updated to reflect all known changes

Published date: 19 July 2001

Financial Services and Markets Act 2000 (Transitional Provisions) (Ombudsman Scheme and Complaints Scheme) Order 2001 [SI 2001 No. 2326]

	Introductory Text
	General (art. 1)
	Article 1 Citation, commencement and interpretation
	The Ombudsman Scheme (arts. 2-17)
	Article 2 Partly completed complaints under former schemes
	Article 3 Complaints made after commencement about acts or omissions before commencement
	Article 4 Procedure applying to relevant complaints
	Article 5 Scheme rules applying to relevant complaints
	Article 6 Determination of relevant existing complaints
	Article 7 Determination of relevant new complaints
	Article 8 Complaints determined before commencement: adjudication under the IMRO scheme
	Article 9 Complaints determined before commencement: appeals under the SFA scheme
	Article 10 Complaints determined before commencement: appeals under the building societies scheme
	Article 11 Information
	Article 12 Funding and fees
	Article 13 Exemption from liability in damages
	Article 14 Privilege
	Article 15 Record-keeping and reporting requirements relating to relevant complaints
	Article 16 Anticipatory consultation on scheme rules
	Article 17 Liability of former schemes in respect of pre-commencement acts and omissions
	Investigation of complaints against the Authority etc. (arts. 18-20)
	Article 18 Transitional complaints against the Authority etc.
	Article 19 Anticipatory consultation on transitional complaints scheme
	Article 20 Exemption from liability for damages
	Signature
	Explanatory Note