The Ombudsman Scheme (arts. 2-17)

Comparing proposed amendment...


In force	Article 2 Partly completed complaints under former schemes
In force	Article 3 Complaints made after commencement about acts or omissions before commencement
In force	Article 4 Procedure applying to relevant complaints
In force	Article 5 Scheme rules applying to relevant complaints
In force	Article 6 Determination of relevant existing complaints
In force	Article 7 Determination of relevant new complaints
In force	Article 8 Complaints determined before commencement: adjudication under the IMRO scheme
In force	Article 9 Complaints determined before commencement: appeals under the SFA scheme
In force	Article 10 Complaints determined before commencement: appeals under the building societies scheme
In force	Article 11 Information
In force	Article 12 Funding and fees
In force	Article 13 Exemption from liability in damages
In force	Article 14 Privilege
In force	Article 15 Record-keeping and reporting requirements relating to relevant complaints
In force	Article 16 Anticipatory consultation on scheme rules
In force	Article 17 Liability of former schemes in respect of pre-commencement acts and omissions

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