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⚠ Article 10 Professional and organisational requirements |
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Article 11 Publication of 'general good' rules |
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⚠ Article 12 Competent authorities |
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⚠ Draft Article 12a Cooperation and exchange of information with EIOPA |
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⚠ Draft Article 12b Collaboration platforms |
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Article 13 Cooperation and exchange of information between the competent authorities of Member States |
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⚠ Article 14 Complaints |
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Article 15 Out-of-court redress |
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Article 16 Restriction on use of intermediaries |
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⚠ Draft Article 16a Financial education of customers |
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⚠ Draft Article 16b Financial education of customers and marketing communication |
