Annex VI Description of facilities and services referred to in article 88 (control of expenditure), Article 115 (additional facilities) and Article 106 (provider switching and number portability)
Part A Facilities and services referred to in Articles 88 and 115
When applied on the basis of Article 88, Part A is applicable to consumers and other categories of end-users where Member States have extended the beneficiaries of Article 88(2).
When applied on the basis of Article 115, Part A is applicable to the categories of end-users determined by Member States, except for points (c), (d) and (g) of this Part which are applicable only to consumers.
(a) Itemised billing
Member States shall ensure that competent authorities in coordination, where relevant, with national regulatory authorities, subject to the requirements of relevant law on the protection of personal data and privacy, may lay down the basic level of itemised bills which are to be offered by providers to end-users free of charge in order that they can:
(i) allow verification and control of the charges incurred in using internet access services or voice communications services, or number-based interpersonal communications services in the case of Article 115; and
(ii) adequately monitor their usage and expenditure and thereby exercise a reasonable degree of control over their bills.