The Financial Services and Pensions Ombudsman Act 2017 is amended, in section 2(1) -

(a) by the substitution of the following paragraph for paragraph (b) of the definition of "consumer" (relating to a financial service):

"(b) a consumer who was, in relation to a credit agreement, a consumer-hire agreement or a hire-purchase agreement, a customer of the financial service provider in a case where a credit servicing firm undertakes credit servicing in respect of the agreement concerned,",

and

(b) by the insertion of the following definitions:

"'consumer-hire agreement' has the meaning given to it in section 28 of the Central Bank Act 1997;

'hire-purchase agreement' has the meaning given to it in section 28 of the Central Bank Act 1997;".