1. ESMA shall, in close cooperation with EBA and EIOPA do the following:

(a) ensure that the information provided by the collection bodies, following submission by the entities, is made accessible without undue delay on ESAP;

(b) provide service support to the collection bodies;

(c) ensure that ESAP is accessible for at least 97 % of the time per month, excluding cases of scheduled maintenance, content updates and page upgrades, in which case a clear notice is to be given to users indicating the likely duration of the interruption of services provided by ESAP;

(d) consult, as appropriate, with the collection bodies to address common issues and common principles of conduct, and in particular to discuss:

(i) the daily management of ESAP;

(ii) the development and implementation of a quality policy and, where appropriate, of service level agreements between ESMA and the collection bodies;

(iii) the funding conditions of ESAP, including the situations in which fees may be charged and the calculation of those fees;

(iv) existing and potential threats in relation to cybersecurity;