6.1 All directed PSPs which are capable of being sending PSPs must amend the terms and conditions of their relevant contracts to provide that they will reimburse their consumers as and when required by the CHAPS reimbursement requirement and CHAPS reimbursement rules.
6.2 A relevant contract is a framework contract between a consumer who holds a relevant CHAPS account and a directed PSP which is capable of being a sending PSP.
6.3 All directed PSPs which are capable of being sending PSPs must amend their relevant contracts as provided for above at the earliest practicable opportunity, including by reference to contractual amendment cycles. In any event this amendment must be effected by 9 April 2025 at the latest.