1. European
  2. Legislation (EU)
  3. EU Regulations
  4. 2014
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  1. Regulation 909/2014/EU - Central Securities Depositories Regulation (CSDR)
  2. Title III Central securities depositories (arts. 10-53)
  3. Chapter II Requirements for CSDs (arts. 26-48)
  4. Section 2 Conduct of business rules (arts. 32-35)
  5. Article 32 General provisions
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Version status: Entered into force | Document consolidation status: Updated to reflect all known changes
Version date: 17 September 2014 - onwards
  Version 2 of 2    

Article 32 General provisions

1. A CSD shall have clearly defined goals and objectives that are achievable, such as in the areas of minimum service levels, risk-management expectations and business priorities.

2. A CSD shall have transparent rules for the handling of complaints.

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