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  1. Financial Services and Pensions Ombudsman Act 2017 (No. 22)
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Version status: In force | Document consolidation status: Updated to reflect all known changes
Published date: 26 July 2017

Financial Services and Pensions Ombudsman Act 2017 (No. 22)

Consolidation Status: Updated to reflect all known changes
Comparing proposed amendment...
Introductory Text
Acts Referred to
Part 1 Preliminary and General (ss. 1-5)
In force
 1. Short title and commencement
In force
 2. Interpretation
In force
 3. Expenses
In force
 4. Regulations
In force
 5. Repeals and revocations
Part 2 Establishment of Office of Ombudsman and Deputy Ombudsman (ss. 6-26)
In force
 6. Establishment day
In force
 7. Establishment of Office of Financial Services and Pensions Ombudsman
In force
 8. Appointment of Ombudsman and Deputy Ombudsman
In force
 9. Membership of either House of Oireachtas or European Parliament
In force
 10. Acting Ombudsman
In force
 11. Removal or resignation of Ombudsman and Deputy Ombudsman
In force
 12. Functions of Ombudsman
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 13. Functions of Deputy Ombudsman
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 14. Salary and superannuation
In force
 15. Staff of Ombudsman
In force
 16. Consultants and advisers
In force
 17. Confidential information
In force
 18. Exchange of information and co-operation
In force
 19. Annual estimate of income and expenditure
In force
 20. Accounts and audit
In force
 21. Accounting records
In force
 22. Accountability of Ombudsman to Public Accounts Committee
In force
 23. Accountability of Ombudsman to other Oireachtas Committees
In force
 24. Annual report of Ombudsman
In force
 25. Publication of certain other reports
In force
 26. Strategic plan
Part 3 Dissolutions and Transfers of Functions to Financial Services and Pensions Ombudsman (ss. 27-36)
Chapter 1 Dissolution and transfer of functions (ss. 27-34)
In force
 27. Dissolution of bodies
In force
 28. Transfer of functions
In force
 29. References in enactments
In force
 30. Transfer of land and other property
In force
 31. Transfer of rights and liabilities, and continuation of leases, licences and permissions granted by dissolved bodies
In force
 32. Liability for loss occurring before establishment day
In force
 33. Provisions consequent upon conferral of functions or transfer of assets and liabilities
In force
 34. Records of dissolved bodies
Chapter 2 Transfer of staff and superannuation (s. 35)
In force
 35. Transfer of staff to office of Ombudsman
Chapter 3 Accounts and audits (s. 36)
In force
 36. Final accounts and final annual report of dissolved bodies
Part 4 Financial Services and Pensions Ombudsman Council (ss. 37-43)
In force
 37. Establishment of Council
In force
 38. Chairperson and members of Financial Services Ombudsman Council
In force
 39. Financial Services Ombudsman Council
In force
 40. Functions of Council
In force
 41. Accountability of chairperson of Council to Oireachtas Committees
In force
 42 Annual report of Council
In force
 43. Financial services industry levy
Part 5 Complaints to the Ombudsman (ss. 44-49)
In force
 44. Making of complaints
In force
 45. Death or disability of complainant
In force
 46. Continuation of investigation on death of complainant
In force
 47. Powers of Ombudsman in relation to investigation of complaint
In force
 48. Investigation by Ombudsman of complaints made before establishment day
In force
 49. Staying of court proceedings
Part 6 Complaints Procedure (ss. 50-62)
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 50. Jurisdiction of Ombudsman
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 51. Time limits for complaints to Ombudsman
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 52. Declining to investigate
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 53. Complaints declined where section 52 applies
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 54. Use of internal dispute resolution procedures
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 55. Requirement for internal dispute resolution procedures
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 56. Conduct of investigation
In force
 57. Complaints for investigation by Ombudsman
In force
 58. Mediation
In force
 59. Obstruction of work of Ombudsman
In force
 60. Complaints and redress: financial service providers
In force
 61. Complaints and redress: pension providers
In force
 62. Decisions of Ombudsman
Part 7 Appeals and Applications to Court (ss. 63-72)
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 63. Definitions (Part 7)
In force
 64. Appeals
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 65. Enforcement of Ombudsman decision
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 66. Questions of law to High Court
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 67. Appeal of Ombudsman decision
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 68. Application to Circuit Court
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 69. Application to District Court
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 70. Conviction
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 71. Enforcement proceedings
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 72. Power of court to grant injunctions in certain cases
Part 8 Other Transitional Provisions (ss. 73-74)
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 73. Saving of regulations made by former Council
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 74. Financial Services Ombudsman's Bureau
Part 9 Consequential Amendments (ss. 75-76)
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 75. Amendment of Central Bank Act 1942
In force
 76. Amendment of Freedom of Information Act 2014
Part 10 Miscellaneous (s. 77)
In force
 77. Reciprocal arrangements with EEA countries
Schedule 1 Repeals and Revocations
In force
 Schedule 1, Part 1 Acts of the Oireachtas
In force
 Schedule 1, Part 2 Statutory Instruments
In force
 Schedule 2 Financial Services and Pensions Ombudsman Council
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