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Version status: In force | Document consolidation status: Updated to reflect all known changes
Version date: 1 January 2018 - onwards
Version 2 of 2

53. Complaints declined where section 52 applies

The Ombudsman may, where section 52 applies, decline to investigate, or discontinue an investigation of, a complaint received -

(a) by the Ombudsman on or after the establishment day,

(b) by the Financial Services Ombudsman or the Pensions Ombudsman before the establishment day where a decision of the Financial Services Ombudsman or the Pensions Ombudsman, as the case may be, has not been made.