A consumer has a right to redress under this Part if -

(a) the conditions in this regulation are met, and

(b) the conditions (if any) in the following provisions of this Part for the availability of that right are met.

(2) The first condition is that -

(a) the consumer enters into a contract with a trader for the sale or supply of a product by the trader (a "business to consumer contract"),

(b) the consumer enters into a contract with a trader for the sale of goods to the trader (a "consumer to business contract"), or

(c) the consumer makes a payment to a trader for the supply of a product (a "consumer payment").

(3) Paragraph (2)(b) does not apply if, under the contract, the trader supplies or agrees to supply a product to the consumer as well as paying or agreeing to pay the consumer.

(4) The second condition is that -