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Version status: Partially revoked | Document consolidation status: Updated to reflect all known changes
Version date: 24 May 2024 - onwards
Version 2 of 2

Regulation 27E When does the right to unwind apply to a business to consumer contract?

(1) A consumer has the right to unwind in respect of a business to consumer contract if the consumer indicates to the trader that the consumer rejects the product, and does so -

(a) within the relevant period, and

(b) at a time when the product is capable of being rejected.

(2) An indication under paragraph (1) may be something that the consumer says or does, but it must be clear.

(3) In paragraph (1)(a) "the relevant period" means the period of 90 days beginning with the later of -

(a) the day on which the consumer enters into the contract, and

(b) the relevant day.