(1) In this section "prohibited act or practice" does not include:

(a) a contravention of section 59(2) (respecting weighing facilities in grocery retail),

(b) a contravention of section 60(1) (respecting preventing the reading of prices);

(c) in relation to a financial service (within the meaning of the Central Bank Act 1942) provided by a trader who is a regulated financial service provider (within the meaning of that Act), a failure or refusal by the trader to provide -

(i) a remedy to which a consumer is entitled under section 85(1) or 86(2)(a) of the Act of 2022, or

(ii) a reimbursement to which a consumer is entitled under section 90 of the Act of 2022.

(2) If the Agency has reason to believe that a trader -