18. Prompts research programme
18.1 For the purposes of this Article 18, ‘Selected Prompts Providers’ are those Providers notified by the FCA as such.
18.2 Selected Prompts Providers shall cooperate fully with the FCA for the purposes of the research programme relating to prompts described in the FCA’s response to the CMA Final Report (the ‘Prompts Research Programme’) and take such action as the FCA may reasonably direct for these and related purposes including but not limited to:
18.2.1 selecting a sample of customers in accordance with criteria specified by the FCA, including sample size and customer characteristics;
18.2.2 assigning each customer in the sample to either a treatment or control group(s), in accordance with any requirements for treatment or control allocation specified by the FCA;
18.2.3 implementing changes to IT and other systems as necessary to deliver such Alerts as may be specified by the FCA for the purposes of the Prompts Research Programme;
18.2.4 de
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