1. Where, for the purposes of this Regulation, information is required to be provided in a durable medium to clients or potential clients, investment firms must provide that information in electronic format, subject to paragraphs 1ZA and 1A.
1ZA. Where the client or potential client to whom the information is required to be provided is a retail client or potential retail client, investment firms must provide that information in electronic format if -
(a) the retail client or potential retail client has been informed of the right to receive the information on paper instead of in electronic format; and
(b) the retail client or potential retail client has not requested the information on paper.
1A. Where the client or potential client is a retail client, or potential retail client, who has requested to receive the information on paper, that information must be provided on paper and free of charge.
1B. [deleted]
2. Where, pursuant to Article 46, 47, 48, 49, 50 or 66(3) of this Regulation,
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