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Version date: 1 December 2021
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Article 65 Duty of investment firms carrying out portfolio management and reception and transmission of orders to act in the best interests of the client

1. Investment firms, when providing portfolio management, shall comply with the obligation under rule 2.1.1. of the Conduct of Business sourcebook to act in accordance with the best interests of their clients when placing orders with other entities for execution that result from decisions by the investment firm to deal in financial instruments on behalf of its client.

2. Investment firms, when providing the service of reception and transmission of orders, shall comply with the obligation under rule 2.1.1. of the Conduct of Business sourcebook to act in accordance with the best interests of their clients when transmitting client orders to other entities for execution.

3. In order to comply with paragraphs 1 or 2, investment firms shall comply with paragraphs 4 to 7 of this Article and Article 64(4).

4. Investment firms shall take all sufficient steps to obtain the best possible result for their clients taking into account the factors referred to in rule 11.2A.2 of the Conduct of Busines

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